24th January 2014 - Bricks Claim for Unfinished job

Friday the 24th, the first thing in the morning was an email from Eden Brae's accounts department for the bricks claim, well I was shocked and surprised with the speedy work. I quickly get the invoice signed and was about to forward to the bank for payment, but something made me to stop and wait until I visit and see if brickwork was really done which I normally do and should always be the case but this time I was about to bypass this as of SS's great reputation and hard work. Anyways I got the invoice scanned and saved in my email to forward to the bank after my visit to the site.

Saturday morning we were driving towards Oran Park thinking we will see whole house full of bricks but was shocked to see that only about 70% was done but front and one garage side was still waiting to be bricked, was very upsetting though. Took some new photos of unfinished job and decided to forward and write to the accounts department who was pushing me to release brick claim as soon as possible and including, CSO, SS and management. Asked them to investigate the matter why claim was issued for a unfinished job and who authorised the accounts person to issue the invoice. 

Got a response back from the construction manager with an apology and assured me to investigate the reason for an early invoice and also promised that this invoice will be cancelled and reissued once brickwork is finished.
Lesson to everyone, never release a payment until you make sure that money you are going to pay for something has or has not been delivered 

                            


















    

3 comments:

  1. Glad you checked. How irresponsible of Eden Brae to send a payment invoice without the work even been completed. The bank would have rejected the payment if you would have sent it through and the valuer would have come and visited the house.

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    1. Yes Muhammad, glad I checked before sending it to the bank but bank would have released in 48 hours because they value on frame and last stage only.
      Well I had an early response from the construction manager this morning which is weird because it's a public holiday and he assured me to investigate the matter as soon as possible and will find out who gave a go ahead to issue invoice for a unfinished job and he also assured that current invoice will be canceled and a new invoice will be issued when job is complete which I demanded for. SS who was on an annual leav also emailed me to call him to discuss the matter and he promised to finish the job in a day or two.

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